FAQs

Frequently Asked Questions

Find answers to common questions about our services, processes, and how we can help you.

General

What areas do you serve?

EPSolution primarily serves Brisbane and surrounding areas in South East Queensland. For larger commercial projects, we can extend our coverage across Queensland. Contact us to discuss your specific location.

Getting a quote is easy! You can fill out our online contact form, call us directly, or email us. We will arrange a site visit if needed and provide a detailed, no-obligation quote within 48 hours.

Yes, EPSolution is fully insured with comprehensive public liability insurance covering all our services. We can provide certificates upon request for your peace of mind.

We offer multiple professional services under one trusted brand. This means one point of contact, consistent quality standards, and simplified vendor management for our clients.

Billing & Contracts

What payment methods do you accept?

We accept bank transfers, credit/debit cards, and can set up direct debits for ongoing contracts. For commercial clients, we offer 30-day payment terms subject to credit approval.

Not necessarily. While we offer competitive rates for long-term contracts, we also provide flexible month-to-month arrangements. We’ll work with you to find the best option for your needs.
We require 24-48 hours notice for scheduled services. For contract cancellations, we typically ask for 30 days written notice. Full details are provided in your service agreement.

Ready to Transform Your Space?

Get in touch for a free, no-obligation quote. Our team is ready to discuss your needs and provide many solutions in one.